Refunds
Two taps, no questions, for 14 days.
Within 14 days of paying: Settings → Your plan → "Ask for a refund". The money goes back to the card you paid with. Banks usually show it in 5 to 10 days.
What happens to your lock
Your key comes back after the same wait you chose, at your hour. A refund never unlocks anything instantly, and never keeps you locked either.
After 14 days
Write to help@seq.today. A person reads every email, and we're fair about it.
Nothing renews
Your payment covers 90 days and then ends by itself. We'll never charge you again unless you choose to buy again.